More than 100 of our dedicated staff continue to work at these sites to ensure clients and residents are receiving service excellence.
When an aged care facility is in lockdown, all residents are confined to their rooms for the duration, which means minimal contact with people. By continuing to go to work, our staff provide a sense of normality for many residents.
Isolation is difficult for anyone but perhaps more so when you are aged, or affected by memory loss and don’t understand where loved ones are. By maintaining a routine, our staff are providing residents with continuity and familiarity.
As we know, meals are a significant social event for many aged care residents. If a site is in lockdown, the dining room is out of bounds, resulting in all meals being provided to resident rooms on trays and in some instances, served on disposable dinnerware. This has also meant significant changes to our ways of working.
There is adherence to social distancing guidelines of course, cleaning to minimise infection risk, and wearing Personal Protection Equipment (PPE). All staff must wear PPE and in some instances, change their PPE every 30 minutes throughout their shift. Staff are working in extraordinary circumstances at these sites, and must comply with strict guidelines to help keep themselves and everybody around them safe. Notwithstanding these challenges, our staff continue to work as a team and help each other.
To the many people who make up Team Cater Care – thank you, and a very sincere thank you to our frontline teams.
Find out more about the services we provide to Aged Care.
