Working for us

At Cater Care, we’re passionate about what we do and about the residents, customers, and students we serve each day. We have a diverse community of people employed in locations across Australia, and you’ll find working with us is a rewarding experience with many opportunities to grow your career.

We work together and ENJOY ourselves

We take our work seriously, but that doesn’t mean we can’t enjoy ourselves. We like to spend time together. Whether it’s a birthday, competition, BBQ, theme day or other event, there’s always a new way to make our workplace a great place to be.

We make a DIFFERENCE

This is more than just a job for us. It’s an opportunity to impact on someone’s life. We care about our customers and take pride in the excellent service we deliver. We love putting smiles on their faces and building lasting connections with them. In addition to our food, we enjoy contributing to the community through fundraising, sponsoring scholarships and partnering with different communities such as Indigenous Australians.

We work as ONE TEAM

We’re dedicated and passionate about our food and our diverse team has one thing in common: we care about one another. Everyone – from front-line through to senior management – is approachable and happy to lend a hand. New starters are paired up with a friend and given on-the-job training from day one. We make sure that everybody feels comfortable and can enjoy their work.

We are TALENTED PEOPLE

We hire people who share our values and fit with our culture. That’s what matters most. Skills and experience are also important but they can always be learnt. Our Academy of Learning creates clear development pathways for all our employees and equips them with the skills and experience they need to move into their next role. We invest in our people so they are the best they can be.

OUR BENEFITS

Everyone deserves to feel valued at work, which is why we have many programs and initiatives that recognise the efforts of our team members. Find out more about the benefits of being part of the Cater Care team below.

Flexible Working Arrangements and Attractive Rosters

We understand the importance of work/life balance and we are committed to ensuring you can manage your personal obligations. We encourage flexible working arrangements to accommodate your work, life, and family commitments, with consideration for our business requirements.

Employee Assistance Program

Our Employee Assistance Program (EAP) is a confidential support service available to all our team members and their eligible family members at no cost. It is managed by a completely independent partner, 100% confidential, and its services are provided by qualified and experienced mental health professionals. Our EAP can support you through a wide range of work and life issues such as stress, anxiety & depression, grief, and more, and also has a dedicated Manager Support Hotline available for team leaders in need of advice.

Recognition of Service Awards

We believe in creating development opportunities and meaningful career progression for team members at Cater Care. We recognise the efforts of long-serving team members through our Recognition of Service Awards, which are presented at ceremonies attended by their colleagues and Cater Care executives alongside a gift from the team.

We are also committed to recognising the exceptional achievements of team members through our quarterly Service Delivery Excellence (SDE) Awards. Our SDE Awards recognise team members who demonstrate outstanding qualities in Leadership, Customer Care, Safety, Community, Teamwork, and Culinary Excellence, and each Award is accompanied by a small gift and an invitation to the annual SDE Awards Night Dinner.

Voluntary Internal Job Transfers

Our many locations across Australia provide opportunities to transfer to another site or location, both within your current state or interstate. If there is a similar position in another location, we’ll try to accommodate your transfer. Transfers allow you to broaden your working experience, learn more about another sector, or simply accommodate moves for personal reasons. Transfers are a great opportunity to try something new!

Hostplus Superannuation (Money Magazine’s 2025 Best of the Best Winner)

Through our nominated default superannuation fund, you can access a whole range of benefits to assist you and your family, including:

  • access to financial planners
  • discounted rates on travel
  • low interest rates on credit cards and loans through ME (Members Equity) bank
  • tickets to sporting events
  • optional income protection
  • health insurance.

Corporate Benefits

Our corporate benefits are a thank you for the contributions you make at work each day. Our employee benefits program includes a wide range of discounts and deals, including:

  • Corporate health fund discount: We can offer a 4% discount for all BUPA members, with further discounts available through BUPA promotions.
  • Smart Salary: The potential to save through our pre-tax salary sacrifice service.
  • Cater Care Retail: We offer a 10% discount on food and beverage purchased at outlets operated by Cater Care Retail.

Relish Employee Benefits & Rewards

As a Cater Care team member, you’ll be invited to join Relish, our employee benefits & rewards program. Relish offers our team members discounts for more than 500 Australian retailers, as well as a wealth of resources such as exercise videos, mindfulness guides, and financial wellbeing advice.

Careers

Visit the Cater Care online recruitment portal. With the continuing growth of our company, we offer a range of career opportunities for reliable, dedicated employees.

Recruitment Portal

Working at Cater Care offers many opportunities for you to progress your career through our training and development programs and initiatives. Read more about your opputunities to grow with Cater Care.

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