The Cater Care Way describes our commitment to do our best, every day. These standards guide our client and customer interactions and build on our core values: care, pride and community.
We do the right things at the right time. We take pride in everything we do.
We listen and communicate openly at all times.
We are proactive, adaptive and solutions focused.
We empower and support our people to care and to deliver their best, every day.
Cater Care provides contract catering, accommodation management and facility management services to sectors across Australia.
Our business is flexible, responsive, caring and 100% Australian owned. We’re proud to offer the very best in hospitality services, with every product and service we offer specifically tailored to the needs of the individual client.
We listen, communicate and engage with our clients to find out what’s important to them. Thanks to our years of experience, knowledge and expertise, we’re very confident we can supply any service required, anywhere… and we’ll do it well!
We support our people so that they can succeed. Success for safety, health and the environment (SHE) means completing a day without injury, maintaining 100 per cent capacity to work and contributing positively to the environment.
At Cater Care, we:
Our SHE management system is certified to AS/NZS 4801 and ISO 14001.
It’s important to us that we care for and give back to the communities in which we operate. Our goal is to enhance the lives of people within our communities, both internal (residents, staff) and external (local communities), and this is reflected in our core values.
In order to create a strong and successful work environment, the health and wellbeing of staff is crucial. This is why the Thrive mental wellbeing program has been developed, and it will further support Cater Care’s vision of, and commitment to, positive mental health in the workplace. The collaboration with mental health specialist provider, Happiness Co, will only strengthen this position and ensure our employees can maintain a proactive and preemptive approach to mental wellbeing.
Our values of care, pride and community include a desire to help the Indigenous communities in our sphere of operations. We aim to contribute to ‘closing the gap’ between Indigenous and non-Indigenous Australians.
We genuinely care for the communities in which we live and work in. This requires developing knowledge of our people and creating an inclusive culture that respects these communities.
Sharing our business knowledge and expertise with Indigenous people helps build their capabilities. It fosters meaningful employment, supports professional growth and encourages development of business opportunities.
Our Reconciliation Action Plan (RAP) recognises that reconciliation needs a better understanding of the past and how this affects the lives of Indigenous people today. This is reflected in our Action Plan.
We’re committed to creating a working environment where reconciliation takes place on an everyday basis.
Our initial RAP gave us a rich learning experience that demonstrated the need to continue building our organisational capability to work with Indigenous people, businesses, and communities.
Abundance Produce Australia is a wholly-owned Australian Indigenous company established in 2015 by Phil Matera (Noongar people), supplying fresh produce, processed foods, ready to eat foods and quarantine services.
It became obvious that our companies share a vision to provide customers with quality, fresh food in remote locations, and increase Indigenous employment opportunities. So, we work together to build on our mutual commitments every day – providing meaningful, sustainable employment and assisting other Indigenous businesses to be a part of our supply chains.
