Retail

Agile, flexible, and transparent retail service solutions to suit a variety of locations and customer demographics.

Australian-owned.
Locally inspired.
Focused on every journey.


At Cater Care, we excel in creating immersive, high quality retail experiences tailored to our clients’ needs. We don’t believe in one-size-fits-all. We believe in:

  Customised concepts aligned with client goals and customer needs

PharmacySydney.com

  Flexible operations that evolve with seasons, trends, and location context

MJDHealthPharmacy.com

  Collaborative partnerships with landlords, brands, and design teams

  Commercially attuned strategies that balance experience with efficiency

From airports, to hospitals to the high street—wherever we go, we bring smart, smooth, standout hospitality.

Get in touch

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Our National Footprint


46+ outlets operating
across Australia

4 million+ retail customers served each year

Experience across 7 major airports —and growing


With an extensive network of quick service restaurants, cafés, bars, and grab ‘n’ go outlets, we know the importance of a customer centred service delivery that focuses on exemplary service and a genuine commitment to enhancing every customer touchpoint.

Classic meets contemporary


We blend timeless favourites with on-trend offerings. Comforting pub meals, healthy juices, fresh salads, craft cocktails, whatever our clients need to make their outlet unique. We love perfecting both nostalgic bites and creating something new with diverse menus that satisfy every craving.

  Fresher produce

  Supporting local economy

  Best value for clients

we’re committed to quality


We provide retail food services you can rely on, through our core accredited management systems, ISO safety, environment, and quality standards.

  100% Quality assurance

  All relevant accreditation

  Impeccable safety record

  Ongoing training to ensure consistency in quality

BRAND PORTFOLIO

We specialise in creating retail experiences that go beyond just food, combining brand strategy, local relevance, and fantastic service to deliver something memorable in every space.

Our experience across mass-customer environments such as airports and shopping centres means that we can offer customers and landlords a customised portfolio for each operation, whereby the selected brands provide an innovative, bespoke, and commercially attuned solution for all.

  Cater Care’s Bespoke Brands

Developed in-house, each brand is adaptable, scalable, and designed for operational excellence in high-traffic environments.

  Franchise & Partner Brands

We also work with leading franchise and partner brands to offer customers familiar favourites with proven performance.

Franchise Brands

Partner Brands

WE PROUDLY PARTNER WITH THESE LOCAL SUPPLIERS…
















FOCUS ON SUSTAINABILITY

We consider sustainability in every decision, from sourcing to service, with initiatives that align with net-zero goals and circular economy principles.

  Sourcing locally to reduce food miles and support communities

  Recycling and repurposing waste, including cooking oil into biodiesel

  Partnering sustainably, including with BioPak, AUSCOL, CML, and Freepour

  Running an ISO 14001:2015 certified EMS to keep us accountable

  Using eco-friendly materials, like biodegradable coffee cups and paper straws

Meet your team

Melanie Shortt

Chief Operating Officer Retail Division

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Gregory Barry

General Manager - Retail

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Larissa Jones

Client Development Manager

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Eamonn Lorraine

Operations Support Manager

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Contact us today for information on how we can provide a retail solution for you.

 

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