Aligning with the Aged Care Quality Standards

Aligning with the Aged Care Quality Standards

Helping our partners prepare for the changes ahead

Cater Care is ready to help you elevate your care and meet the new requirements of the strengthened Aged Care Quality Standards. Between our wealth of industry experience and carefully laid plans for the transition ahead, we are ready to help you make meaningful mealtime experiences that ensure your residents feel valued and cared for. 

Our Commitment to Quality and Compliance

  • Our chefs and cooks are supported by a national Food Team, including our Corporate Dietitians and Aged Care Compliance Manager.
  • We make continuous investments in systems, processes, and training that ensure quality.
  • We deliver resident-first dining experiences that provide dignity, choice, and flexibility.
  • We are focussed on giving our partners practical, real-world support – not just ticking boxes.

How many sites we are currently operating:

How many aged care meals we serve daily:

How many team members we have across Australia:

Key areas of focus

The strengthened Quality Standard 6 Food & Nutrition puts a greater focus on engaging with residents about what and how they like to eat and drink. The Standard aims to ensure that residents are offered food and drink that aligns with their personal tastes and is flavoursome, appetising, and nutritious.

We are committed to continuous improvement and have developed comprehensive plans to help our partners align with the new Aged Care Quality Standards to continue to provide exceptional care and dining experiences for residents.

What we are currently offering

✓ Regular Internal & Third Party Food Audits and Aged Care Compliance Audits

✓ Monthly Client Meetings, Monthly Reports, and Quarterly Food Forums

✓ Continuous training for staff on key topics including the SIRS, IDDSI requirements, and food safety practices

✓ Diverse seasonal menus reviewed by our in-house dietitians

✓ Appetising texture-modified meals suitable for all dietary requirements

✓ High levels of resident engagement through our Major Themes Program and other on-site experiences

✓ Individual gifts for residents for Mother’s Day, Father’s Day, and more

✓ Annual Flu Vaccine Programme for resident safety

What we've improved

✓Our physical and digital menus now display meal choices suitable for all texture requirements

✓ Our Planning for Improvement process has been linked directly to the relevant Quality Standard

✓ Our Food Forums and Client Meetings agendas have been updated to meet the new Quality Standards

What we've developed

✓ 24/7 Snack Bar packages to provide round-the-clock dining

✓ Culinary Development Masterclasses to help our chefs further refine their skills

✓ A National Aged Care Working Committee to handle the transition to the new Standards

✓ New menu development strategies to avoid repetition

What we're working on

✓ Training for all Cater Care team members on the new Standards

✓ Comprehensive procedural documents to help consistently deliver the outcomes of the strengthened Standards

✓ Position descriptions that outline each team member’s role in building a positive quality and safety culture in meeting older people’s needs

What we're collaborating on

✓ Supporting older people in eating when, where, and how they choose, ensuring dignity and independence

✓ Assisting with providing enhanced dining spaces and creating a more inviting environment

Resources

Download the eBook: Risks & Rewards: In-House vs Outsourced Catering

This eBook weighs the pros and cons of outsourced & in-house catering models and explores the effect high-quality or subpar catering can have on your care home.

Download Now

 

Try our innovative Aged Care Catering Cost Health Check

This powerful tool will help assess the financial health of your care home, identifying areas for improvement and allowing you to make informed decisions about your catering solution.

Start Now

Explore our Texture-modified Food & Drink Information Resource

This educational resource has been developed with the aim of sharing vital information about the management of texture-modified food and drink for people suffering from dysphagia, or difficulty swallowing.

Sign up

NAVIGATING CHANGES WITH CONFIDENCE

Are you concerned about how your care home plans to meet the strengthened Aged Care Quality Standards?

Jonathan Storer brings over 20 years of experience in helping aged care providers improve their catering solutions and uplifting their resident dining experiences, and now he’s ready to help your team too. When you are ready to start preparing for the road ahead, get in touch with Jonathan.

Jonathan Storer

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