Aligning with the Aged Care Quality Standards

Aligning with the Aged Care Quality Standards

Our partners are prepared & supported for the changes

Cater Care helps aged care homes to elevate care beyond meeting the strengthened Aged Care Quality Standards requirements effective from 1 Nov 2025. With our deep industry experience and carefully laid plans, we’re ready to help you make meaningful mealtime experiences that ensure your aged care residents feel valued and cared for. 

Quality & Compliance at our core

  • We support our chefs and cooks through our national Food Team, including our Corporate Dietitians and Aged Care Compliance Manager.
  • We invest continuously in systems, processes, and training that ensure quality.
  • We deliver resident-first dining experiences that provide dignity, choice, and flexibility.
  • We focus on giving our partners practical, real-world support—not just ticking boxes.

Sites we currently operate

Aged care meals we serve daily

Team members across Australia

Key focus areas

The strengthened Quality Standard 6 Food & Nutrition puts a greater focus on engaging with residents about what and how they like to eat and drink. The Standard aims to ensure residents are offered food and drink that aligns with their personal tastes and is flavoursome, appetising, and nutritious.

We’re committed to continuous improvement and we’ve developed comprehensive plans to help our partners align with the new Aged Care Quality Standards to continue to provide exceptional care and dining experiences for residents.

We offer

✓ Regular Internal & Third Party Food Audits and Aged Care Compliance Audits

✓ Monthly Client Meetings & Reports, and Quarterly Food Forums

✓ Continuous staff training on key topics including the SIRS, IDDSI requirements, and food safety practices

✓ Diverse seasonal menus reviewed by our in-house dietitians

✓ Appetising texture-modified meals suitable for all dietary requirements

✓ High levels of resident engagement through our Major Themes Program and other on-site experiences

✓ Individual gifts for residents for Mother’s Day, Father’s Day, and more

✓ Annual Flu Vaccine Program for our staff for resident safety

We've improved

✓Our print and digital menus now display meal choices suitable for all texture requirements

✓ Our Planning for Improvement process is aligned with the relevant Quality Standard

✓ Our Food Forums and Client Meetings agendas are updated to meet the new Quality Standards

We've developed

✓ 24/7 Snack Bar packages to provide round-the-clock dining

✓ Culinary Development Masterclasses to help our chefs further refine their skills

✓ A National Aged Care Working Committee to handle the transition to the new Standards

✓ New menu development strategies to avoid repetition

We're working on

✓ Training for all Cater Care team members on the new Standards

✓ Comprehensive procedural documents to help consistently deliver the outcomes of the strengthened Standards

✓ Position descriptions that outline each team member’s role in building a positive quality and safety culture in meeting older people’s needs

We're collaborating on

✓ Supporting older people in eating when, where, and how they choose, ensuring dignity and independence

✓ Helping to enhance dining spaces and creating a more inviting environment

Resources

Risks & Rewards: In-House vs Outsourced Catering

Weigh up the pros and cons of outsourced & in-house catering models and explore the impact of high-quality or subpar catering can have on your care home.

Download

 

Aged Care Catering Cost Health Check

Calculate and assess the financial health of your care home. Find areas for improvement and make better and informed decisions about your catering solution.

Start

Texture-modified Food & Drink Information

Get vital information about the management of texture-modified food and drink for people suffering from dysphagia, or difficulty swallowing.

Sign up

HOW TO NAVIGATE THE CHANGES WITH CONFIDENCE

Are you concerned about how your care home will meet the strengthened Aged Care Quality Standards?

 

Jonathan Storer brings over 20 years of experience in helping aged care providers improve their catering solutions and uplifting their resident dining experiences.

Contact Jonathan today to discuss how he can help and support your team.

 

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